About Us

Got a question about what to order?? EmailAlways return orders to this address by post office.

Mailed in orders are accepted, and must include a printed copy of the order form, credit card info, or a post office money order. Money orders must be made payable to PQAA, Inc.

Absolutely no checks will be accepted as payment. Send mail in orders to the corporate address below.

Corporate mail address:
PQAA, Inc.
4030 Mustang Road
Melbourne, FL 32934

We are an ecommerce business. Please e-mail all inquiries.
Phone orders are accepted from 8 am to 1 pm east coast time Monday through Friday. Phone: 321-779-9654 (East Coast Time)

Some items shown or offered in this store are manufactured under factory license, others are not. Please inquire if you want details.

Warranty: everything made in the USA is of the highest possible quality and warranted against defects as long as you own them.

Imported items are marked as such and are warranted against defects for 90 days - unless otherwise noted.

Everything we sell is warranted against rust forever.

Audi, BMW, Porsche, and VW items are warranted by the vehicle manufacturer.

Return Policy: so you can personally inspect the items we sell, we give you 30 days from the date of your order, to return unwanted merchandise to us for credit back to your credit card. No return authorization is necessary. However, both the product and factory packaging must be in new condition and the factory seal wrap not broken. Our return policy is very liberal, but we cannot accept returned items that have been installed on a vehicle or have been damaged in transit due to incorrect packaging. If you are unsure how to re-insert the product into the factory packaging to prevent damage, please ask first. Send returns by US mail postage paid. Freight is not refundable.

Be sure to include your name and order number, and mail it to the return address on the package it came in. If you don't have it, please use the address shown above.

Personalized, electronic (watches), and custom items are not returnable.

Gold on Black items - most are made to order. Made to order items take 4 to 7 days to produce and are not returnable.

Damage claims must be presented immediately upon receipt.

23k Gold plated items are heavily gold plated using the finest "Cobalt hardened" process. Never use detergents, cleaners, paper products, or hard cloths on gold plating. Never rub - only pat dry. Read the instructions included with plates and frames. Because of the delicacy of gold plating, there is no warranty against wear.

Prices are for one (each). These are very high quality products.

Shipping Note! we ship by 2 to 3 day delivery service and that means; you should receive your package on the 2nd or 3rd day (excluding Sundays and Holidays) AFTER YOU RECEIVE NOTICE THAT IT HAS BEEN SHIPPED. It does not mean you will receive your package 2 or 3 days from the day you ordered it. We try to ship everything the following business day, but sometimes things get backordered (are out of stock). You will be notified by email if that happens. If you have a SPAM blocker turned on, you probably won't receive emails from us.

As additional fraud prevention: We reserve the right to restrict delivery to the billing address and require a signature in order to insure that the buyer actually receives the order.

Rates are based on the lowest we are able to negotiate with the carriers. Freight will automatically computed during the order process. You may stop the order process anytime without fear of being charged. You may also cancel the order by email immediately after placing it, if you change your mind.

Canada shipping rates will show in the shopping cart as you proceed with the order process. You can stop the process at any point.

Please note these outside the US delivery systems promise 6 to 10 business days for delivery, but Customs can delay the package.

We would like nothing more than to surprise our customers by getting orders to you before you expect them. We try hard to do that. However, occasionally an item gets back ordered. Back orders usually are filled within 4 to 7 business days. We will hold your order until it is complete.

Made to order items are usually shipped within 10 to 14 days.

Monogrammed and custom made items are not returnable unless we goofed.